Get to know us

Services and history

We started our family owned business in 2009 after the death of Dereks Dad who had worked as a mould fitter in the glass industry (United Glass) for over 40 years.

The business quickly grew mainly due to our belief in providing a quality reliable locksmith service at a reasonable and transparent cost.

Although based in St Helens we were asked by our customers to provide our services in surrounding areas and now do so as far as Burscough, Warrington and Wigan.

When your looking for a locksmith near me or locksmith Rainford then call us on 07967 778940 you will speak directly with either Pam or Derek the business owners. We open locked doors, replace locks, upgrade locks to high security and anti-snap, solve upvc door lock problems and provide an emergency locksmith service.

People and culture

Our born and bred in St Helens man and wife team of Pam and Derek are what make us unique. We are a local family owned business which allows us to keep our costs down, we dont charge any call out fees and dont charge Vat.

We are strong believers in providing our customers with a quality reliable service, transparent prices and fairly accurate times of arrival. We are also members of St Helens Council Trader Register run by the Trading Standards Team which means we agree to standards of fair trading.

Pam Mercer

As the business administrator it will be Pam who customers normally speak to first and Pam who provides quotes and arranges appointments.

Derek Mercer

Business Owner/Locksmith/Tutor/Assessor. As the locksmith and locksmith trainer Derek is the one that carries out the locksmith work and provides lock and key advice over the phone and face to face.